# WhatsApp Integration

We have implemented an AI-automated conversational agent,**' Celia',** with WhatsApp to provide instant access to HR-related information. [WhatsApp ](/getting-started/addons/whatsapp-addon.md)[addon](/getting-started/addons/whatsapp-addon.md) is optional, you can visit our [website](https://runtimehrms.com/addons#) for pricing details.

To get started with the functionality, let's go to Runtime Workman Mobile Application, and swipe to access the **Left Navigation Bar** as shown below:

<div align="left"><figure><img src="/files/vcHXDMixI4V3CTZsbyy1" alt="" width="375"><figcaption><p>Left Navigation Bar</p></figcaption></figure></div>

From Left Navigation Bar click '**My Info'** option as displayed below:

<div align="left"><figure><img src="/files/SFDDuXJsDPucrDIozM2D" alt=""><figcaption><p>My Info </p></figcaption></figure></div>

From this screen, click **'My Profile'** option and you will be navigated to the Profile screen as shown below:

<div align="left"><figure><img src="/files/TOXGQ3kvStMsJDuelC2W" alt="" width="375"><figcaption><p>Profile </p></figcaption></figure></div>

In the middle section, where it says Verify Your Mobile, click the '**Start Verification' button'**.You will see the Mobile Verification screen to verify your mobile number, click '**Send OTP'** button here.

<div align="left"><figure><img src="/files/b4NDN9By6G97dXn1BapY" alt="" width="375"><figcaption><p>Mobile Verification</p></figcaption></figure></div>

Soon, you will receive a message on your phone with **OTP** to verify your mobile number.

<div align="left"><figure><img src="/files/T6bTPn8CV37bKtQzl86S" alt="" width="375"><figcaption><p>Mobile Verification</p></figcaption></figure></div>

Enter OTP in the textbox as shown above in the image, and you will see the Status is changed to **Verified.**

<div align="left"><figure><img src="/files/mOKIkyabY8Gl3nf5TDou" alt="" width="375"><figcaption><p>Mobile (Verified)</p></figcaption></figure></div>

Simultaneously, you will receive a message on your phone stating that your number is verified. You can now connect on WhatsApp using the link mentioned in the message.

<div align="left"><figure><img src="/files/lmZ0sDbf8xMPJTe9Y9xf" alt="" width="375"><figcaption><p>Phone message</p></figcaption></figure></div>

Click the link and you will be navigated to WhatsApp, where you will see some text, send that text as displayed on your screen.

<div align="left"><figure><img src="/files/L6Co5UNaN8eQUdFsrg69" alt="" width="375"><figcaption><p>Welcome message </p></figcaption></figure></div>

After sending the text, you will see the **'Welcome message'** on the screen. Now you can ask your queries from virtual assistant **Celia.**

Some of the examples of commonly asked questions are as follows:

* You can mark your attendance by typing **Punch in** or **Mark my attendance for today.** You will receive the confirmation message that attendance is marked.

<div align="left"><figure><img src="/files/RkKquQgjEPQ3jGfrqOYQ" alt="" width="375"><figcaption><p>Punch in</p></figcaption></figure></div>

* You can view your past attendance data. (e.g What's my attendance on March 5th)

<div align="left"><figure><img src="/files/q4fyrQQGRplRBJQ6xZxk" alt="" width="375"><figcaption><p>Past Attendance</p></figcaption></figure></div>

You can view and download your Payslip.(e.g Send my payslip for February 2024)

<div align="left"><figure><img src="/files/P4WRjHuA3g3AyBxC437n" alt="" width="375"><figcaption><p>Payslip</p></figcaption></figure></div>

Here are some **additional questions** to ask Celia.

* You can apply for a full day leave (e.g. Apply leave for March 28, 2024)
* To ask anything about your profile send a query ( e.g. What is my employee code)
* You can check your leaves (e.g.How many casual leaves i took in January)
* If you get stuck ask for help (e.g. Send help)
* To disconnect just send disconnect.

Soon, you will receive a message on your phone with **OTP** to verify your mobile number.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.runtimehrms.com/integrations/whatsapp-integration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.