Custom Domain
Runtime HRMS Custom Domain Addon allows you to access Runtime HRMS on your company’s domain for e.g. acme.com.
Runtime HRMS Custom Domain Addon allows you to access Runtime HRMS on your company’s domain for e.g. acme.com. This guide contains step-by-step instructions to setup and activate Custom Domain Addon with Runtime HRMS.
Custom Domain is a paid add-on. Please check our pricing page for charges. Once activated, your monthly billing amount will increase by the price of this add-on.
Identify Sub-Domains
To setup Runtime HRMS on custom domain, you need to identify a Sub Domains. In the following examples, we are assuming your company’s main domain to be acme.com.
HR Portal: hrms.acme.com
ESS Portal:ess.acme.com
We no longer support custom domains for ess portal.
Configure DNS Records
Once you have identified the sub-domain, you need to add a CNAME Record in your domain registrar’s panel so that your sub-domains start resolving on our servers. This is a two-step process as described below:
Step 1: Find your data-center address
Visit https://account.runtime.one and login to access your account. Click on ‘List of Businesses’ on the left panel and notice the Data Center where your Runtime HRMS instance is hosted. See an example below:
Step 2: Update CNAME records for sub-domain
Add following CNAME records for HR Portal
| Record Type | Host | Value | TTL |
|---|---|---|---|
CNAME | hrms | Runtime HRMS Data Center (without https://) | Default or Minimum |
Enter the Data Center without https:// For e.g. a valid value can be: hrm-in1.runtime.one
Step 3: Raise a Support Ticket
Once you have finished the above steps, login at https://account.runtime.one and go to Support > New Ticket. Select your business from dropdown and select Custom Domain Addon Activation in the category. Provide following information in Description box:
HR portal sub-domain: (your sub-domain)
Our team will activate the Custom Domain Add-on and will make the necessary configuration changes in Runtime HRMS servers to complete the integration.
Once the integration is complete, we'll respond on your support ticket. You can confirm the same and close the ticket.
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