E-Mail Integration
This articles explains how to configure your business e-mail address in Runtime HRMS to send e-mails to employees from your business email address.
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This articles explains how to configure your business e-mail address in Runtime HRMS to send e-mails to employees from your business email address.
Last updated
Was this helpful?
To configure your e-mail settings, go to Setup > Integrations
On E-Mail Integration, click on Setup
If you have not configured mailbox earlier, you will see an empty box as shown below:
Enter a display name and the official email address and click on Create Mailbox.
Once the mailbox is created, you will see the Delete Mailbox button and available integrations as shown below:
One the mailbox is created, the system will include your email address in the reply-to field of all emails. This will ensure that if your team members reply to the system emails, the reply will come on the specified email address instead of the default unmonitored mailbox.
Runtime HRMS Supports email integration with popular email providers to send email from your official email address instead of the default mailbox.
There are 3 methods to begin email integration, as described below:
To begin with SMTP integration, you will need following details:
SMTP Username (usually this is same as email address)
SMTP Password
SMTP Server
SMTP Port
SMTP requires SSL (Yes/No)
Sample settings:
Username
acme@example.com
Password
acme@123
SMTP Address
smtp.example.com
SMTP Port
587
Use SSL
Yes
Click on SMTP button and enter all the details as shown below:
Click Save SMTP to save the settings.
Wait, we are not done yet! Click Send Test Mail to check if the given settings are correct or not. The system will try to send a test mail using the SMTP settings specified by you.
If the test mail is successful, the mailbox will become active.
Once the email integration is active, Runtime HRMS will use the provided email credentials to send all emails to team members.
If your mailbox settings change, please follow the same steps to configure the integration again. In case Runtime HRMS detects that the settings are no longer valid and emails cannot be sent, the mailbox will automatically become inactive and emails will start flowing through the default mailbox. We'll also notify you once this happens.
To configure your official Gmail account as email provider, click on Gmail button.
Important: Please read Google API Services User Data Policy and Runtime Software Privacy Policy to understand how we store and use your mailbox authentication details.
Click on Authenticate with Google. You will be redirected to Google sign-in screen to provide your consent for sending mails.
Click on your user account to continue.
Click on Continue to grant permissions to send email on your behalf.
Once permissions are successfully obtained, you will see the above confirmation box.
Refresh the email integration page to see updated status of Gmail integration.
Wait!
We still need to test these settings to activate the integration. Simply click on Send Test Mail to check the settings. Runtime HRMS will send a test email using your google account. Once the test mailing process is successful, the mailbox will become active.
To configure your Microsoft email account (Hotmail, Outlook, Live etc.) as email provider, click on Microsoft button.
Click on Microsoft Authentication. You will be redirected to Microsoft sign-in screen to provide your consent to send emails using your account.
Review the requested permissions and click on Accept
Once the permissions are obtained, the status will change to Authenticated.
OAuth 2.0 is a industry standard method to grant permissions to your Gmail & Microsoft accounts. Runtime HRMS is a registered and approved provider with both Google and Microsoft to obtain these permissions.
After your provide your permission, Runtime HRMS DOES NOT get access to your account password. We only store an access token which is used to authenticate your account with Google/Microsoft to send mails.
