E-Mail Integration

This articles explains how to configure your business e-mail address in Runtime HRMS to send e-mails to employees from your business email address.
If this setting is not configured, Runtime HRMS send all employee communications from default e-mail address i.e. [email protected]
It is recommended that you add the above e-mail address to your safe senders' list.
To define e-mail settings, go to Setup > General > E-Mail Settings
E-Mail Settings – Not Configured
Click on ‘Edit’ icon to open the setting dialog as shown below:
Define E-Mail settings in Runtime Hrms
Sample settings:
Display Name
Human Resources
E-Mail Address
SMTP Address

Gmail account settings

To use Google email service, you also need to make some changes in your Google account:
  1. 1.
    Open your Google account settings by visiting https://myaccount.google.com
  2. 2.
    Sign in (if required)
  3. 3.
    Click ‘Security’ link on the left navigation menu
  4. 4.
    Scroll to the very bottom of the page to find a section that says ‘Less secure apps access’. If this setting is turned ‘Off’, you need to turn this to ‘On’
Less Secure App setting in Google Account
Less Secure App Settings - Turned Off
Less Secure App Settings - Turned On
The first time you try to send e-mail from Runtime HRMS using your Gmail account, you may receive an e-mail alert from Google saying that ‘Sign-in attempt was blocked’. If this happens, click on ‘Check Activity’ link in the e-mail or visit https://google.com/blocked and allow the recently blocked activity by confirming that it was you who tried to send the e-mail. After taking above steps, there should be no issues in sending e-mails using Gmail.

2-Factor Authentication in Google

If you have enabled 2-Factor Authentication for Google login, you will not see ‘Less Secure Apps’ setting in your Google account security settings.
In such cases, click on ‘Security’ link at left menu and then go to ‘Signing in to Google’ section and look for ‘App Passwords’ link.
Google Security Signing App Password
Click on ‘App Passwords’
Configure email - generate app password for gmail
Select ‘Other (Custom Name)’ in select app drop down and type any name for reference.
Custom name for gmail app specific password
Click on ‘Generate’
Google App Password Generated
Note the password displayed in yellow box and use this password (without spaces) in email settings instead of your Google password.

GoDaddy Workspace E-Mail Settings

GoDaddy workspace is another popular e-mail provider. If you happen to have a GoDaddy hosted email account, you can try following settings:
  • Display Name: Sender Name e.g. Human Resources
  • E-mail Address: e.g. [email protected]
  • Username: E-Mail address e.g. [email protected]
  • Password: Email login password
  • SMTP Address: smtpout.secureserver.net
  • SMTP Port: 465
  • Use SSL: Yes (Checked)
In case the above settings do not work, here are the alternate settings for GoDaddy E-Mail:
  • SMTP Address: relay-hosting.secureserver.net
  • SMTP Port: 25
  • Use SSL: False (Unchecked)

Test your E-Mail Settings

After you have configured your email settings, it will appear as shown below:
E-Mail Settings Added
Click on ‘Send Test Mail’ button to verify if the settings are correct and can be used to send emails.
Checking E-Mail Settings
If the test mail is successfully sent, the mailbox status will become ‘Active’ as shown below:
E-Mail settings verified and mailbox activated
In case you see an error, click ‘Edit’ to check your settings and make necessary changes. If the problem still persists, contact our support team.
Remember, if you have lots of employees and intend to send hundreds of e-mails every day using a free Gmail account, Google may block your e-mail sending privileges for some time. It’s always good to have a professional e-mail service.